FAQs

What does Noura Apparel sell?

Noura Apparel offers a curated collection of women’s dresses and kids’ dresses for customers across the United Arab Emirates.

Where do you deliver?

We currently deliver across the United Arab Emirates.

How long does delivery take?

Orders are generally delivered within 3–5 business days after they are processed.

How can I place an order?

Simply select your desired product, choose the required size or available option, add it to your cart, and complete the checkout process.

Can I return my order?

Yes. Eligible products can be returned within 7 days of receiving your order, subject to our Return & Exchanges Policy.

Can I exchange an item?

Eligible items may be exchanged according to our return and exchange conditions. Please review our Return & Exchanges page before sending an item back.

What condition must an item be in for a return?

Items should generally be unused, unworn, unwashed, and in their original condition, with original tags and packaging where applicable.

How do I contact Noura Apparel?

For questions about an order, product, delivery, return, or exchange, please contact our customer support team through the information provided on our Contact Us page.

What if I receive a damaged or incorrect item?

Please contact us as soon as possible after receiving your order and provide your order details along with clear photos of the issue so our team can assist you.

Are all products eligible for return?

Return eligibility may vary by product. Please check the applicable product and our Return & Exchanges Policy before requesting a return.